A Useful Checklist of What’s Driving E-Commerce Trends in 2017
Did you know that one in five searches on U.S. android mobile apps are now done as voice searches? Does your SEO strategy take this into consideration?
Here’s another important finding – according to e-commerce design firm Red Website Design, 82% of shoppers start their purchase on one device and complete it using a different device. What better indication of the importance of having a responsive online store that flows between devices?
Understanding Customers’ Evolving Preferences
When it comes to procuring customers, it’s critical to know beforehand what gets shoppers attention. Among other factors, they’re concerned about service, confidentiality and easy returns. According to Red Website Design:
- 78% of internet users are concerned that the sites they sign up on will sell their data
- Inconvenient returns policies turn off 80% of shoppers, and
- A hefty 89% will stop buying from an online store if they experience bad customer service
You can find all these trends and more on Red Website Design’s interesting infographic, below. It’s a good checklist to see how your company measures up with evolving e-commerce trends.
Keeping up with change is challenging, especially for companies with legacy order fulfillment and shipping systems. If you’re exploring new technology and would like to discuss your ideas, we’re here to help. Contact us today.
Infographic below by Red Website Design:
Logistyx Technologies is a provider of carrier-agnostic e-commerce fulfillment software and shipping software solutions that enable shippers to manage all their small parcel, LTL postal, regional, national and international carriers on one platform. We also help companies automate their reverse logistics process for greater efficiency and lower cost.
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