Tips to Minimize the Risk of Dissatisfied Online Customers and Abandoned Shopping Carts
75%. That’s the average number of online shopping cart purchases abandoned, according to Monetate.¹ Imagine what your sales revenues would be if you could keep those shoppers on your site and buying from you instead of a competitor.
Looking for a game plan to minimize shopping cart abandonment on your e-commerce site or online store? We found this infographic below by Monetate to be a quick, useful source of actionable information:
Of course, not all of these issues apply to all online stores, but they at least provide a blueprint to assess your own e-commerce site. You can also ask your web team to provide analysis of where the abandonment takes place in the process, and/or create a short shopper survey to identify the biggest issues that should be fixed first.
If customer expectations for free shipping perks, incorrect item deliveries or real-time order tracking are part of the problem, you may find our order packing software and multi-carrier shipping software to be very helpful. We’d love to discuss your questions and ideas. Contact us today.
Logistyx Technologies is a provider of carrier-agnostic e-commerce fulfillment software and shipping software solutions that enable shippers to manage all their small parcel, LTL postal, regional, national and international carriers on one platform. We also help companies automate their reverse logistics process for greater efficiency and lower cost. Contact us today.
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